Services and Facilities
Facilities include:
- Purpose built extensive large
modern surgery
- Air Conditioned waiting room
with separate seating areas for cats and dogs
- Equipped to provide a high
standard of medical and surgical care
- Modern operating theatres
- Dental facilities
- X-ray facilities
- Ultrasound facilities
- ECG facilities
- Endoscope facilities
- In house laboratory
- Nurse treatment room
- Separate Cat & Dog
recovery wards
- Isolation Wards
- Cat Intensive Care Unit
(donated by Ed Kelsall)
- Secure dispensing pharmacy
- Off-road dedicated client car
park
Services include:
- Experienced and up to date
Veterinary Surgeons
- Fully qualified Nursing team
- Accredited training practice
- Pre bookable consultations /
appointments
- Home visits if required (at
extra cost)
- Routine and emergency
operations
- Cancer treatment service
- Treatments / examinations
available from the facilities listed above
- Nurse Clinics - including
weight management, diabetic management, annual health checks,
senior health checks and other care as required
- Pet pregnancy club including
advice on breeding and advice and care during pregnancy
- Neutering
- Acupuncture
- Nail clipping
- Rabbit teeth care and
treatment
- Blood Pressure Monitoring
- Advice on all aspects of pet
care
- Worming advice
- Flea control advice
- Vaccinations (both primary and
annual booster arrangements with reminders sent out)
- Microchip Identification
- Dietary and specialist food
advice (we are a Hills Premier Practice)
- Behavioural Consultations (by
prior arrangement)
- Pet Passports
- Export and import advice
- 24 hour Emergency Service
- Repeat prescription ordering
service
- Puppy Parties
- Free Puppy, Kitten &
Rabbit packs
- Shop: We stock a wide range of
products for your pets including food, leads, collars, toys,
grooming tools and behavioural information and other books and
leaflets
- Pet Insurance (We are
appointed representatives for Pet Plan)
- Cremation Service
Consultations
Consultations are by appointment,
with the exception of emergencies, which of course always take
priority. Normally you should not need to wait long for your
appointment. Treatment of the same case by the same vet each time
is encouraged to ensure continuity of treatment and assessment.
Home Visits
Home Visits can be arranged but
incur additional costs. If you need this service, please speak to
reception. They will be able to tell you in advance what the costs
will be which is in addition to our normal consultation fee.
Please remember that there are limited facilities in the home
which makes a visit to the surgery more efficient and of greater
value to your pet's health
Nurse Consultations
One of the new services we are
offering in preventative health care here at Andale is the 6
monthly Pet health checks with one of our fully qualified
Veterinary Nurses.
We recommend that we see pets at
a Health Check Clinic 6 months after their annual vaccinations.
You can, of course, book a clinic whenever you feel it would be
helpful.
This service is an excellent
opportunity to seek information and advice about your pet(s) and
for us to examine and check for any early signs of illness.
Our Nurses examine your pet's
eyes, ears, teeth, coat and nails. After weighing, we will offer
any necessary advice about eating and drinking regimes.
Before you leave the Nurse Clinic
you will be given any necessary advice and a recommendation as to
whether or not further action seems appropriate - and if it is
not, you will be able to go away with peace of mind that your pet
is in good shape and healthy!
Remember, we are not here just
because your pet is sick. We strive to keep your pet healthy and
happy throughout its life, and not merely to provide professional
treatment if things go wrong. Never be afraid to seek advice which
we will give to the best of our ability.
We will send you out a card in 6
months time to remind you of this service.
Surgery
Surgery is performed on the
premises on a daily basis. We have 2 dedicated operating theatres
which are fully equipped to cope with a wide range of operations
including neutering, orthopaedic and soft tissue surgery to name
but a few. An ultra-sonic scaler and modern equipment is employed
for dental work.
Anaesthesia
Anaesthesia is now a relatively
safe procedure using modern equipment and drugs. Patients are
closely watched by trained staff and continually assessed by a 'state of the art' respiratory and
ECG monitor. We
have piped gas in both theatres and prep room and some dedicated
kennels.
Hospitalisation Facilities
Hospitalisation Facilities are
provided for the very sick and those recovering from operations.
Our kennels are maintained to the highest standard of hygiene.
Heating and bedding are provided. You will be able to see your pet
into its kennel personally and help him/her to settle in.
Diagnostic Facilities
Diagnostic Facilities are
frequently used to help in the diagnosis of disease and injury.
Facilities available include:
- ECG
- X-ray machine
- Ultrasound
- Blood analyser
The latter enables results to be
obtained often within a few hours. Cats can be tested for leukemia
and other viruses. In certain circumstances it may be necessary to
refer samples to a specialist laboratory.
Pet Health Care Products
Pet Health Care Products are
available in the waiting room. These include:
- Flea control products
- Shampoos
- Worming preparations
- Vitamin supplements
- Hygiene products
- Cat carrying boxes
- Grooming combs
- Quality collars and leads
- Reliable training aids
In addition, a wide range of
informative pamphlets are freely available.
Hills Science Diets
Hills Science Diets are on sale
and our nutrition advisers will be happy to advise you about
feeding your pet and give you a sample or two to take away.
Preventative Care
Preventative Care is the
cornerstone of our practice philosophy. Annual vaccination against
infectious diseases for all dogs, cats and rabbits is highly
recommended. Pre-vaccinal, adolescent and elderly animal health
checks are all part of our comprehensive range of services.
Specialist referrals are available including osteopathy and
homeopathy.
Free Pet Weighing
We offer a free weight check for
all pet animals. Please call in during opening hours and talk to a
member of staff.
|
