Help when you need it most

If your pet has a problem during surgery hours, please contact the practice immediately and we will ensure that you are offered an appointment on a priority basis.

Please make it clear that the matter is not routine and required immediate attention and we will do our utmost to see you at the earliest opportunity.

If your pet is in need of emergency treatment outside normal surgery hours, please contact us and listen to any message carefully and follow the information provided.

24-Hour Emergency Service (Out Of Hours)
Please call our normal number for any emergency out of our normal hours and you will be connected to our emergency service, Vets Now Veterinary Centre. This is based at VETS Now Liverpool, Woolfall Heath Ave, Liverpool, L36 3YD. They can also be contacted direct on 0151 271 3037.

If you need a vet outside our normal consultation hours. The out-of-hours surgery is fully equipped and a veterinary surgeon is on the premises throughout the "out of hours" time. You can be assured that pets that have been hospitalised are regularly checked.